Now in Toronto · More services soon
Find care. Stay connected. Feel reassured.
Discover independent caregivers, coordinate bookings with connected calendars, request check-ins and stay informed through care updates.
Find help near you
Profiles show each provider’s experience, rates and which checks have been reviewed.
Find help for
Childcare today. More of life’s to-do list soon.
We are starting with childcare in Toronto and adding services as we find great local people to offer them.
Less back and forth. More clarity at every step.
Arranging care should not feel like an open-ended project. Four stages, from finding a caregiver to staying informed while care happens.
Discover a caregiver
Pick the service you need and when you need it. Search independent caregivers in your area and compare services and rates set by each caregiver.
What makes HelpNest different
Stay connected before, during and after care.
Finding someone is only the start. HelpNest helps you coordinate the booking and stay informed while care happens.
Connected calendars
Caregivers can share busy times from Google Calendar, never event details, and confirmed bookings appear in a separate HelpNest calendar.
Request-based check-ins
Ask for a message or short video check-in during a booking. Nothing starts without the caregiver accepting.
Care activity logs
Caregivers record meals, activities and updates as they happen. Entries can’t be edited or deleted; corrections are added alongside.
Private credential sharing
Caregivers upload police checks and certificates privately. Families see the review status and expiry, never the document.
Identity verification
Caregivers and care seekers verify a government photo ID with Stripe. It confirms who someone is; it isn’t a background check.
Independent caregiver discovery
Compare independent caregivers’ services, rates and experience in one place, and decide for yourself who fits your family.
Looking for care?
Start with two free months. No card required.
Are you a caregiver?
Create a profile families can find, manage requests and keep your schedule in one place.
Understanding provider information
Know what’s been checked, and what to ask.
Every provider is independent. Profiles show each screening check with a clear status, so you can see what HelpNest has reviewed and what is self-reported.
Screening statuses
- Not submitted
The provider has not submitted this yet.
- Submitted
The provider says they have this. HelpNest has not reviewed it yet.
- Under review
HelpNest is reviewing what the provider submitted.
- Verified
HelpNest reviewed the document and it was valid on the review date.
- Expired
This was verified before but is now out of date.
- Requires attention
HelpNest needs more information from the provider.
Before you book
- Experience, training and languages are self-reported unless marked Verified.
- Meet first, ask for references and see original certificates.
- Agree on routines, emergency contacts and payment before the booking.
Real people. Brighter days.
Help for every part of everyday life
HelpNest connects you with independent local providers. Babysitting, full-day childcare and tutoring are available in Toronto now. Senior companionship, pet care and home help are on the way.
Questions answered
Frequently asked questions
- HelpNest is a Canadian online marketplace that connects people with independent local service providers. We’re starting in Toronto with babysitting, full-day childcare and tutoring. Senior companionship, pet care, home help and errands are coming later.
- You search for the help you need, review provider profiles, and send a request for a specific time. The request is confirmed only when the provider accepts it. You can follow every request in your account.
- No. Providers on HelpNest are independent and offer their own services. HelpNest provides the platform for finding, contacting and arranging help; it does not supervise the care itself.
- Read the profile, then meet before the first booking, in person or by video. Ask for references and call them, look at original certificates, and talk through routines, allergies and your emergency plan. If something doesn’t feel right, you don’t have to book.
- HelpNest doesn’t charge booking fees or take a commission on care. You agree payment for care, and any applicable taxes, directly with the caregiver. Using HelpNest itself needs a membership, which starts with two free months and no card; see Pricing for the monthly price after that.
- Each profile shows a status for each check, such as identity, a police check with vulnerable sector screening, and first aid and CPR. Only HelpNest can mark a check Verified, after a reviewer examines the document; families see the status and expiry, never the document. Until a check shows Verified, treat it as information from the caregiver.
- If anyone is in immediate danger, call 911. Otherwise, use “Report a safety concern” in your account menu or the site footer. In Ontario, anyone who suspects a child is in need of protection must report it directly to a children’s aid society; telling HelpNest does not replace that duty.
- Create an account with Google, choose “Offer my services” and accept the provider agreements. Then add your experience, services, rates, general area and availability, submit any screening documents for review, and submit your profile. It’s listed after HelpNest approves it.
When you need a hand, start here.
Explore independent local caregivers in Toronto. Review their profiles, find a time that works and send a request.